WHO ARE WE?
We imagine, develop and create extraordinary products that enhance life on the go and protect what matters most. They allow people to enjoy more extraordinary moments and everyday ones too — without worry!
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-3 days production time for your order to ship out, average shipping time is 5 days.
How do I receive a shipping confirmation?
Tracking numbers will be updated 3-5 days after your order has been SHIPPED.
What if I don't receive a tracking number?
If you don't receive a tracking number after 7 business please email us at firstname.lastname@example.org
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at email@example.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does delivery take?
Delivery times vary as we do ship worldwide our fulfillment center based in US. The average delivery time is 10-15 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.